Refund policy
PureAyurBliss Refund & Return Policy
At PureAyurBliss, your satisfaction is important to us. We stand behind the quality of our products and want you to feel confident in your purchase.
Returns
If you are not completely satisfied with your purchase, you may request a return within 30 days of the delivery date.
To be eligible for a return:
- Products must be purchased directly from PureAyurBliss.
- Products must be returned within 30 days of delivery.
- Unopened products may be returned for a full refund.
- Opened products may be eligible for a refund or store credit on a case-by-case basis as part of our Satisfaction Guarantee.
Satisfaction Guarantee
We understand that every individual's body and wellness journey are unique. If you are not satisfied with a PureAyurBliss product, please contact our customer support team within 30 days of receiving your order. We will work with you to find a solution, which may include a replacement product, store credit, or refund.
Non-Returnable Items
The following items are not eligible for return:
- Products returned more than 30 days after delivery.
- Products purchased from third-party retailers or marketplaces.
- Promotional, clearance, or final sale items.
- Gift cards.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or if you received the wrong item, please contact us within 7 days of delivery. Please include your order number and photographs of the product and packaging so we can promptly resolve the issue.
Refund Process
Once your return or refund request has been approved:
- Refunds will be issued to the original payment method.
- Processing times may vary depending on your financial institution.
- Shipping charges are non-refundable unless the return is due to our error or a damaged product.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to:
- A damaged product
- An incorrect shipment
- A product defect
Contact Us
For questions regarding returns, refunds, or product concerns, please contact:
PureAyurBliss Customer Support
Email: info@pureayurbliss.com
Website: www.pureayurbliss.com
We are committed to helping our customers thrive in mind, body, and spirit and will do our best to ensure a positive experience with every purchase.